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Privacy Policy

Last Updated: Dec 2026


This Privacy Policy explains how Titan Wear App ("Company", "we", "us", or "our") collects, uses, stores, and protects your personal information when you use our mobile application, website, and related services (collectively referred to as the “Platform”).

By accessing or using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you create an account or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Billing address

  • Account login credentials

  • Profile information

1.2 Payment Information

Payments are processed through secure third-party payment providers. We do not store full payment card details on our servers.

Payment providers may collect:

  • Card number

  • Billing information

  • Transaction data

1.3 Device and Technical Information

When you use the Platform, we may automatically collect:

  • IP address

  • Device type and model

  • Operating system

  • App version

  • Browser type

  • Device identifiers

1.4 Usage Information

We may collect information about how you interact with the Platform, including:

  • Pages visited

  • Products viewed

  • Purchase history

  • Search queries

  • App activity

1.5 Location Information

With your permission, the Platform may collect approximate or precise location data to:

  • Provide delivery services

  • Show nearby products or services

  • Improve logistics and user experience

You may disable location access through your device settings.


2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process orders and payments

  • Deliver products and services

  • Provide customer support

  • Improve the Platform functionality

  • Send order updates and notifications

  • Detect fraud or security threats

  • Comply with legal obligations

We may also use data to improve analytics, performance, and user experience.


3. Sharing of Information

We may share information with trusted third parties when necessary to operate the Platform, including:

3.1 Service Providers

  • Payment gateways

  • Delivery companies

  • Hosting providers

  • Analytics services

  • Customer support tools

3.2 Vendors (Marketplace Platforms)

If the Platform allows third-party sellers, relevant order details may be shared with vendors to fulfill purchases.

3.3 Legal Authorities

We may disclose information if required by law, regulation, or government request in the United Arab Emirates.

We do not sell or rent personal data to third parties.


4. Data Storage and Security

We take appropriate technical and organizational measures to protect personal data, including:

  • Secure servers

  • Data encryption

  • Access control systems

  • Secure payment gateways

However, no online platform can guarantee 100% security, and users share information at their own risk.


5. Cookies and Tracking Technologies

Our Platform may use cookies or similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze traffic and user behavior

Users may control cookie preferences through their browser settings.


6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

After this period, data may be securely deleted or anonymized.


7. Your Rights

Under applicable data protection laws, users may have the right to:

  • Access their personal data

  • Request correction of inaccurate information

  • Request deletion of personal data (where legally applicable)

  • Withdraw consent for data processing

Requests can be submitted through the contact details below.


8. Children's Privacy

The Platform is not intended for individuals under the age of 18 without parental supervision.

We do not knowingly collect personal data from children.

If we discover such data has been collected, we will take steps to delete it.


9. Third-Party Links

The Platform may contain links to external websites or services.

We are not responsible for the privacy practices of third-party platforms.

Users should review the privacy policies of those websites.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on the Platform with the updated “Last Updated” date.

Continued use of the Platform indicates acceptance of the updated policy.


11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Company Name: Titan Wear
Email: support@titanwear.store

Address: Abu Dhabi, UAE